FAQ / Wicked Wisdom
Shipping 🚚
How much does shipping cost?
Easy-peasy — it’s a flat $5.95 anywhere in the lower 48 states. No guessing games, no sticker shock. Just sweet-smelling packages at one cozy price. 📦💜
Do you offer shipping insurance?
Yep! Every order is automatically covered with shipping insurance for the full value of your goodies. Your soap babies are safe with us. 💌✨
How long until my order ships?
We work fast around here! Processing takes 2 business days, then USPS whisks your order off. Some products are made fresh-to-order (extra special for you), so we’ll always include delivery estimates at checkout. Consider it your countdown to sniffing heaven. ⏰
What shipping carrier do you use?
We roll with the United States Postal Service. Reliable, cozy, and they know how to handle packages with care. 📦🇺🇸
Payments 💳
What payments do you accept?
All the good ones: major credit cards, PayPal, Apple Pay, Google Pay, Meta Pay, Shop Pay, and even cash if you’re picking up in person. Easy-peasy. 💜
Do you offer payment plans?
Not at the moment — we like to keep things simple. As Wicked Sniffer grows, we may revisit this. For now, it’s one-and-done. 🛒
Soap Magic 🧼✨
Does Wicked Sniffer soap contain lye?
All real soap does (shocking, right?). We use sodium hydroxide (lye) during the soap-making process, but by the time your bar is cured and ready, there’s zero lye left — only dreamy, luxurious bubbles. Science + magic = soap. 🔮
My bar feels huge — what do I do?
Lucky you! We like our bars generous. If it feels too big, slice it in half with a kitchen knife (carefully — soap is slippery!). Bonus: stash a piece by every sink for max sniffs. 🪓🧼
Will my soap melt in the shower?
No meltdowns here! Our recipes are designed to be long-lasting. Just keep your bar on a draining soap dish between uses, so it stays rock-hard and fabulous. 🚿
What if my bar gets soggy?
It just had a little bath of its own. 😉 Let it dry out in a cool, airy spot for a few days and it’ll bounce back. Pro tip: keep soap out of standing water to prevent this. 🧖♀️
Do you take custom orders?
Yes! Custom soap orders require a 50% non-refundable deposit and a quick consultation. We’ll make sure we have your scent in stock (or a close Wicked Sniffer alternative). Not every request can be honored, but we love making special batches when we can. 🎨
Misc. ✨
Do you take wholesale orders?
Not right now. But if you’re interested, shoot us an email and let’s stay in touch — we’re always sniffing around for future opportunities. 🖤
Are your products sold in stores?
Yes! You can find select Wicked Sniffer products at the Bennington Community Market, 239 Main St., Bennington, VT. Pop in, shop local, and sniff away. 🛍️
All the good ones: major credit cards, PayPal, Apple Pay, Google Pay, Meta Pay, Shop Pay, and even cash if you’re picking up in person. Easy-peasy. 💜
Do you offer payment plans?
Not at the moment — we like to keep things simple. As Wicked Sniffer grows, we may revisit this. For now, it’s one-and-done. 🛒
Soap Magic 🧼✨
Does Wicked Sniffer soap contain lye?
All real soap does (shocking, right?). We use sodium hydroxide (lye) during the soap-making process, but by the time your bar is cured and ready, there’s zero lye left — only dreamy, luxurious bubbles. Science + magic = soap. 🔮
My bar feels huge — what do I do?
Lucky you! We like our bars generous. If it feels too big, slice it in half with a kitchen knife (carefully — soap is slippery!). Bonus: stash a piece by every sink for max sniffs. 🪓🧼
Will my soap melt in the shower?
No meltdowns here! Our recipes are designed to be long-lasting. Just keep your bar on a draining soap dish between uses, so it stays rock-hard and fabulous. 🚿
What if my bar gets soggy?
It just had a little bath of its own. 😉 Let it dry out in a cool, airy spot for a few days and it’ll bounce back. Pro tip: keep soap out of standing water to prevent this. 🧖♀️
Do you take custom orders?
Yes! Custom soap orders require a 50% non-refundable deposit and a quick consultation. We’ll make sure we have your scent in stock (or a close Wicked Sniffer alternative). Not every request can be honored, but we love making special batches when we can. 🎨
Misc. ✨
Do you take wholesale orders?
Not right now. But if you’re interested, shoot us an email and let’s stay in touch — we’re always sniffing around for future opportunities. 🖤
Are your products sold in stores?
Yes! You can find select Wicked Sniffer products at the Bennington Community Market, 239 Main St., Bennington, VT. Pop in, shop local, and sniff away. 🛍️